My Mortgage, Inc. is strongly committed to your right to privacy and to keeping your personal and financial information secure. We understand how important your privacy is to you, and we believe protecting your personal information is a fundamental part of doing business. To earn your trust and confidence in our commitment, we are fully disclosing our privacy practices and encourage you to read our policy to understand what types of nonpublic personal information we collect and how we use this information to process your requests for our customized products and services.
Information We Collect
We gather nonpublic personal information about our customers from the following sources as may be necessary to conduct business and allow us to make an informed decision about granting you credit:
Do we share your information?
Your personal information will only be retained for the purpose of providing you with our response to your query and will not be made available to any third party except as necessary to be disclosed to any related entity for the purpose intended or as required to be disclosed under law. This may include disclosing certain information to our authorized agents as permitted by law to obtain necessary services such as the following:
In order to ensure compliance with federal and state regulations and internal policies, My Mortgage, Inc. may use outside third parties to perform or may be subject by audit to quality control reviews. When you sign a Loan Application, you grant us permission to include your loan file in these quality reviews.
As certain aggregate information must be reported to state and federal regulatory agencies, we cannot process any requests to delete loan application information from our systems, regardless of whether the loan is funded.
How we protect the confidentiality and security of NPI
We treat data as confidential within our company and require a strict adherence of all our employees to data protection and our confidentiality policies. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. Some of the steps we take to protect your information is securing all computer terminals with password protections, locking sensitive information in storage, shredding all documentation containing client information, and performing background checks on all employees.
We will utilize the best available technologies and methods in order to ensure your information is safe while traveling through the internet. All visitors, however, should be aware that our website may contain links to other sites that are not governed by our privacy and/or data protection and confidentiality policies.
©2018 – 2024 My Mortgage, Inc. All rights reserved. (DBA Coast 2 Coast Lending Group, DBA , DBA Legacy Lending Group, DBA Connect U Home Loans, DBA My Mortgage Lender, Inc.) | NMLS #1880516 | www.nmlsconsumeraccess.org | Corporate Office: 2191 Defense Hwy, Suite 304, Crofton, MD 21114 | Corporate Phone: 1-833-458-8664 | My Mortgage, Inc. is licensed in the following states: AL, CA (Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act), CO, CT, DE, FL, GA, IA, LA, MD, MI, NC, NE, NJ (Licensed by the NJ Department of Banking and Insurance), OH, OR, PA, SC, TN, TX, VA, WA, WV and the District of Columbia | This communication is not intended to imply that My Mortgage, Inc. is acting on behalf of or in conjunction with the U.S. Government or any federal, state or local governmental body. All loans are subject to credit and appraisal approval. This is not a commitment to lend. Program, rates, terms and conditions are subject to change without notice and not all loans or products are available in all states. *Restrictions apply.
© 2024 - My Mortgage, Inc. – All rights reserved
Call today! 1-833-iLuvMMi (458-8664)
Buying a house can seem complicated. If you have any questions or concerns about your home buying journey, feel free to let us know in the box below and we’ll get back to you as soon as possible.
My Mortgage, Inc. believes in fairness, honesty and accountability.
We encourage you to voice your concerns, give your honest feedback and ideas on improvements, or simply pay us a compliment so that we can learn from your experience. You are welcomed to give your contact information if you would like to be contacted regarding your inquiry, or you may remain anonymous. Our goal is to provide a safe space for you to speak freely; rest assured your comments will only be sent to the VP of Compliance and VP of Operations that will be able to assist and make improvements where necessary.
Thank you in advance.